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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ric Barfield

March 28, 2024

5  out of  5 rating by Ric Barfield
"Always great experience doing business with the team at state farm .family group that cares about you."
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Troy Varney

February 2, 2024

5  out of  5 rating by Troy Varney
"Always a great experience going to Jimmie's office. Great example of customer service!"
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Robert Holmes

December 30, 2023

5  out of  5 rating by Robert Holmes
"Has had all insurance business, home, vehicles many years"
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vivian locklear

September 14, 2023

5  out of  5 rating by vivian locklear
"Love it. The agent's workers are very nice 👌"
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Crysti Pantoja

May 10, 2023

5  out of  5 rating by Crysti Pantoja
"Everyone is very nice and helpful."
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Reneha Arnau

May 9, 2023

5  out of  5 rating by Reneha Arnau
"Jimmie’s office is amazing!! Staff and service is considered impeccable!! I’ve been with Jimmie for several years now and he and his staff have always treated me well. They go above and beyond to give me the service that is needed!"
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Tyson Carter

May 9, 2023

5  out of  5 rating by Tyson Carter
"I have been using this office going on 10 years. They have always been extremely helpful and courteous. I would recommend them to anyone for their insurance needs. Hard to find this kind of hospitality."
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Mike Wall

May 9, 2023

5  out of  5 rating by Mike Wall
"I have all of our insurance at Jimmie's. I deal with Gwen there. She is quite knowledgeable about our needs and always provides courteous service. Best Start Farm agency around!"
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jason arnau

May 9, 2023

5  out of  5 rating by jason arnau
"Great people and service"
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antwan short

May 5, 2023

1  out of  5 rating by antwan short
"When I first got with them for insurance on my food truck they were great. Seemed real friendly. Well, after a few months I kept getting text to send in two forms of id. Which I did every time. Then I get a cancellation notice a few months after doing it about three times. I sent multiple forms of ID and registration. I send my wife up to check what's going on. All I'm told is, I'm insured until October. This just doesn't sit right with me. So I called corporate for the second time they didn't see anything for me other than "at underwriting." I called John Arnau (after i had to get his cell from corporate operator.) Lines are down! Guess that's why the didn't initially call me back or why corporate could only get through to him by IM. He assures me I'm covered but I have nothing in writing and no new bill. Do yourself a favor and go to an established office if your going to get with State Farm. I don't know who the other lady was I had to make contact at home but she was just as bad. I wouldn't recommend!"
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Hugo Gonzalez

April 5, 2023

1  out of  5 rating by Hugo Gonzalez
"Used to be the best! But the owner seems to have fallen behind the technology revolution and having age related memory issues (his own words). For a Home Insurance Claim, I failed to secure a lawyer based on Jimmie's advice after visiting my property: "Don't get a lawyer, I'm your agent; I'm representing you!". So, I stupidly didn't get a lawyer on the last month I had by Statute of Limitation, then on the other end of State Farm, the individual handling my claim ghosted me for the last few weeks I had to fight the claim, but obviously she was in the office because I received the final letter stating "Denied" with a comment reminding me that the "Statute of Limitation" had been reached. Now, I'm dealing with bills for Vehicle Policies I cancelled in writing six moths ago. Like I said, it used to be the best! At least until I started having issues, and after shopping around, I found more capable and cost effective services out there, and I'm slowly renewing all my policies.... with another agent/company. You might disagree, but this was my experience and still ongoing until I move all my accounts somewhere else. As military member I don't have time to deal with those issues I mentioned. Wish the best to the Agent and the Customers! as for State Farm.... you'd decide."
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Shirley Rivera

November 16, 2022

5  out of  5 rating by Shirley Rivera
"Great insurance company. They have very friendly staff and have always taken care of any of my insurance needs and have done it prompt manner"
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Jimmy Brown

June 30, 2022

5  out of  5 rating by Jimmy Brown
"Great service! Always goes above and beyond"
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Amy Brown

June 28, 2022

5  out of  5 rating by Amy Brown
"Awesome atmosphere, great advice on insurance needs!"
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Michelle Williams

June 28, 2022

5  out of  5 rating by Michelle Williams
"My love one has insurance with them, Great insurance company"
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Matthew James

June 24, 2022

5  out of  5 rating by Matthew James
"Mr. Jimmy and Ms. Penny are wonderful folks! They are very down to earth and will do anything in their power to help you with your insurance needs or anything else for that matter. Mr. Jimmy comes over and cuts my grass along with other of our neighbors grass. He helped me plant trees at my new house. I've known Mr. Jimmy all my life. He has been a hard worker all his life in addition to helping anybody in need. A true Southern Gentleman! 💞😚"
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danita williams

December 15, 2021

5  out of  5 rating by danita williams
"Penny very sweet and helpful"
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nel cerr

October 19, 2021

5  out of  5 rating by nel cerr
"Mr Jimmy and staff nice,nice friendly people muchas gracias a todos.👍🏼"
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Blake Ferrell

September 22, 2021

5  out of  5 rating by Blake Ferrell
"Awesome staff, super friendly!"
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A Ward

June 19, 2021

5  out of  5 rating by A Ward
"They have always done right by my family"
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James Edwards

March 5, 2021

5  out of  5 rating by James Edwards
"Loved it"
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Valerie Loock

January 25, 2021

5  out of  5 rating by Valerie Loock
"Very helpful."
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Khaled Alfaqih

September 28, 2020

5  out of  5 rating by Khaled Alfaqih
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T. S.

October 11, 2019

5  out of  5 rating by T. S.
"The agents here are professional,kind and helpful."
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Freda Carol Brock

October 1, 2019

5  out of  5 rating by Freda Carol Brock
"Great service"